John Jay Daly
Daly Communications

Topics: Communication / Customer Caring /Washington, DC

A member of the National Speakers Association since 1978, John Jay Daly was elected three times to 3-year terms on the Board of Directors of NSA. He founded the National Capital Chapter of NSA in 1980 and in the 90s served twice as its president as well as making several presentations to this and many other NSA chapters. In 1998 the NCSA named an annual award for him that recognizes solid contributions to speaking and the Chapter.

He's been selected as an "Accredited Fellow" by PRSA and served as president of its National Capital Chapter. John has also been active in the American Society of Association Executives as well as its DC counterpart and has spoken to many local SAES.

John Jay Daly began his communications career on "The Washington Post" immediately after graduating from Georgetown University (where he edited the college weekly); He later did graduate work in mass communications at both GWU and the American Univ. During the Korean War he was a Navy Photo and Pub Info officer on a carrier and then began 20-year career on PR staff with three national trade associations, each with thousands of members whose varied needs he serviced.

Since 1976 John has operated his own creative communications consultancy that serves an array of businesses and associations wishing to "tell and sell their story." (His "Catalog of 75 Communications Tipsheets" is available free to planners on request.)

John Jay Daly Daly Communications www.JohnJayDaly.com John@JohnJayDaly.com 301-656-2510

Fee Range: $2,500-5,000

DC, VA, MD - Will travel

 "How Yogi Berra Can Help Advance Your Career"

A lighthearted presentation (originally titled "How to Think Funny") illustrates how anyone can find and use clean, appropriate humor to make a lasting positive impression--even when the message is serious. John's proven worksheet and humor source sheet is available free to meeting planners who fax or E-mail him. His illustrations keep audiences laughing.

"Daly's Dozen Commandments for Crystal-Clear Communications"

Practical ways to get your messages across in today's fast-paced society where the attention span is in nanosconds. His advice applies to both written and oral communications. He can spend two to twenty minutes explaining each of his "commandments" so this can be a keynote talk or a lively seminar lasting a half- or a full-day. A copy of John's useful commandments will be E-mailed or faxed to planners free on request.

"Care for Your Customers--Or Else!"

John draws on a lifetime of experience as a customer caring counselor to explain his practical principles to ensure that the Customer is Always #1. Audiences find his "Ten Commandments of Customer Caring" and extensive series of customer-oriented checklists can help anyone easily diagnose where incremental improvements can be made to overcome continual customer service challenges.

"The Wacky, Wondrous Worlds of Washington"

Enjoy humorous illustrated insights from a 4th generation native of the national capital who has been a lobbyist and PR professional through many administrations. John's unique "50 Questions to Test Your IQ re DC" is fun to take and will later amuse your colleagues. It's an ideal pre-event passout. His slidetalk is continually updated to reflect dynamic changes and is ideal as a lighthearted 45-minute after-meal talk.

 John's easy ability to field (or dodge) any question about the nation's capital is always appreciated. He ends remarks on a patriotic note by reciting "A Toast to the Flag" the celebrated poem his late father wrote in 1916 to mark the first Flag Day. A copy is available to attendees.

info@SpeakerZone.com
www.SpeakerZone.com
(703) 262-0361

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